Reviews

Zena Owen

Very pleased with my experience

Liam worked tirelessly in the cold and dark and came twice to get my car Keys working. He is polite and methodical and I am so pleased to have my car I can use again.
Wouldn't hesitate to recommend him to anyone

nick_rivers

Very happy with the service today

Very happy with the service today. Very accommodating to fit me in, and quick, quality service when the work was carried out.

Petru Tiuga

Very professional job done the best

Very professional job done the best
I recommend this company 🤝

David Friar

Exellent Service.

Lee from Hemsworth attended our address also in West Yorkshire and replaced my lost car key. Turned up promptly, was friendly, polite and efficient. Explained what he was doing and why. Very pleased with the service, highly recomended.

Malcolm Maciver

First class service after getting…

First class service after getting thoroughly annoyed with not 1 but 2 Jeep main dealers.
Contacted We've got the key and had the new key cut and programmed at my home with no hassle and at considerably less cost than main dealers quoted

Emma Sibree

A fast and efficient service

A fast and efficient service. They came promptly having called 30 minutes before arrival, unlocked my car and so we could retrieve my keys and supplied us with an extra key. Totally trust worthy and would definitely use again.

Ms Angela Parkin

Whilst defrosting car

Excellent service from Customer service team arranging the call out to Dean from Shefflock that attended and gained entry to my car and switched the engine off within a couple of minutes after the car managed to lock its self. All staff very friendly, sympathetic and professional. Call out was a little delayed due to how busy they were due to bad weather conditions but they all kept me updated so no more stress endured

NAJEEB ULLAH

I did forget my key in the boot

I did forget my key in the boot. I booked an appointment with them. They were really helpful, very responsible, quality services.

Fiona Brown

Excellent

Professional, helpful and came to solve the key problem promptly.

Gillian Bull Mott

Rescued at a service station…

I locked my keys in my car at a service station and the RAC arranged for We've Got The Key to attend. They kept me fully informed, were very efficient at accessing my car, and also incredibly helpful in following up to make sure I was able to get my remote key replaced. A fantastic and friendly service. Would absolutely recommend.

D Marsden

From the 1st telephone call to the…

From the 1st telephone call to the locksmith leaving the experience was excellent. They were all customer orientated from start to finish. Highly recommend this company and will use them again if the need ever arises

Sue Byron

Being gutted that I had lost my key

Being gutted that I had lost my key, this service made everything better, great correspondance, kept in touch with timings and persevered until it was completed, Very caring guy that helped. Very polite. This service was 10 out of 10 on everything from when I made the call . Thankyou

Lisa Price

Amazing service in Liverpool

Amazing service in Liverpool
So easy and stress free and they were out with in the hour and I had a new key for my van thank you so much

Peter Jost

Exceptional Service

Every aspect of the service provided to replace a stolen car key was exceptional. Highly recommended!

Brian Lynch

Very helpful and efficient response

Very helpful and efficient response. Key locked inside the car at 10.10 reported 10.25, Darren Dixon the technician arrived 11.25 car unlocked and and accessible by 11.40

Lisa Trivett

Professional from start to finish from…

Professional from start to finish from the phone call to the guy Micheal
I had stupidly locked my keys in boot on the Saturday to be told my rac it would be £204 AA £120 but not till the Monday I enquired via message we got the key to be greated to a polite and knowledgeable call handler he said the guy will b out within half hour on a Sunday for £120
Was happy with that Micheal found it difficult at first but never gave up to my delight got into my car
Cannot thank you enough

Mr. Clive Hallam

Great service but at a cost !

After the all to common central locking problem on a Land Rover D4 I ended up miles from home with my keys locked in the car ! I thought i was insured but apparently not but they called out “We’ve got the key” who were brilliant, the lady who turned up after about 1/2 an hour and had the door open in just a couple of mins. £190 though !!

Rick

This company was fantastic today

This company was fantastic today. Got to me really quick even though it was a Sunday and it cost me £300 to have a new key programmed due to a problem with my car having a security theft issue I could not ask for a better service.and would use them again thank you guys so much 👍🏼

Claire Shelley

My car key got stuck in my driver's…

My car key got stuck in my driver's door just as I was about to leave to visit my parents. My insurance company put me in touch with 'we've got the key' and all was right again with the world. Thank you so much for the fantastic service from start to finish.

Darren Garnsworthy

Great service

I stupidly locked my keys in my car. I called and within 2 and a half hours, I had someone at my car unlocking it. He was professional and courteous. He even offered for me to let my daughter sit in his van to get out of the cold and wind. I have never had to use an auto locksmith before, and I don’t ever want to again, but if I did, I would definitely use WGTK. Thank you.

Mr N Mortimore

Very reliable and trustworthy

I lost the last remaining key fob to my wife’s Mini Cooper and found We Got The Key on Google. From the moment they answered the phone they were brilliant - communication was fantastic and so was John who had to drive from Glasgow out to Edinburgh. He let me know what time he was due to arrive and then sent me a link to show his progress. He was professional and courteous and did a superb job. Couldn’t recommend the service highly enough.
Nick

Joanna

Excellent service for glasgow east end

Excellent service for glasgow east end. Phone personnel honest and straightforward. Man who did call out communicative, child friendly and accommodating, as well as efficient and effective. I’d reccommend this company. Thank you to those who helped me get my spare car key.

Debbie-Lee Pinching

Brilliant communication from making the…

Brilliant communication from making the appointment to paying, to the keys being cut by super efficient, friendly David. Really rate this company

Richard Gascoigne

Keys locked in boot of TT

Keys locked in boot of TT with deadlocked doors…..why Audi make this even possible is beyond me, but WGTK found me a local locksmith on a rainy Sunday evening and sorted it out quickly and efficiently within an hour of initial call. Highly recommended.

Peter John Oyston

Managed to lose both sets of car keys.

Managed to lose both sets of car keys.

Phoned Saturday morning, they were very apologetic they couldn't come immediately but my car needs a manufacturer's code which they couldn't get till Monday.

Arrived 11am Monday and within the hour I was mobile again. Great service. Thanks

Victoria Elcombe

I couldn’t open my car with my fob or…

I couldn’t open my car with my fob or plastic key.
Called the team and met the locksmith within the hour.
New fob and key replaced.
The service and price were exceptional, I will definitely use them again.
They literally warrant a gazillion stars for an all round stress free service.

Sb

Absolutely amazing Service

Absolutely amazing Service! Keys in hand just in a few hours after calling them. helpful and professional phonecenter & onsite staff. Thank you so much, you saved my day on my day of travel and pulled all ropes to get me on road in time.

Chris

Lost my only car key at work and after…

Lost my only car key at work and after calling these, they were out in around 2 hours.
Had a brand new key on the spot, ready to roll. Wasn't cheap, but would still highly recommend. Great service. 👍

Mark Bowen

John helped us at Sand Point National…

John helped us at Sand Point National Trust today after losing our car keys. Very stressful day but he was absolutely brilliant and so kind after a long day. Whole experience today was really good, and those I spoke to on the phone were so helpful and supportive. Thank you for saving our day.

Hugh B.

Outstanding service

Outstanding service . Quick, polite and helpful. Had me back on the road in Five minutes having locked my key in the boot !

Helen Stevenson

Couldn’t open the car

Couldn’t open the car - both fobs didn’t work! Got the guy out to sort things - five minutes and everything worked! Guy was very polite and easy to talk with. Would recommend this firm.

Elizabeth Robertson

I had lost my car key

I had lost my car key , I am happy with the service of this company.
I was informed of when I would receive my new key, & able to track the delivery.
The young man who was assigned was friendly & helpful & on time .

LJ

Great experience with this company

Great experience with this company. Jamie was really patient and professional and was able to get access to the car and provided a new key. Good communication before he arrived too. Great service all round.

Mr Tony Capewell

Mini cooper

Hi found these guys when needed a new key for my granddaughters mini cooper they were very professional and polite on the phone communication was excellent throughout gave me a Monday afternoon slot from 2 am the locksmith arrived about 4 am was very friendly and professional sorted everything out no problems what so ever very good service thank you good job

NotMakingMyNamePubliclyVisable

Fast efficient service

Great service, locksmith was with me at the time advised and got me in to the vehicle within 10mins of arrival. Highly recommended.

Catherine

Quick, effective service

The company were straightforward and honest, giving me the possibilities of what they may or may not be able to do as it was a Sunday. The technician then arrived quickly and was soon able to cut me a key. A great service which I would highly recommend. Catherine, Kent