Reviews

Ashraf

Excellent service

Excellent service, on time service. David was very professional and skillfull.

simon marshall

Unlocking my car

My car locked itself with the key card still inside.
I had used We've Got the Key previously and found on both occasions the service to be excellent.
The operator I spoke to on the phone, Pierce, was extremely helpful and patient as I was in a remote spot and having trouble with signal on my mobile.
When I managed to confirm my order someone was with me in less than an hour and I was updated on their progress on route to me.
Entry was gained to my car speedily and cleanly and I was on.my way again.
Excellent service.

Helen Sarah Barker

Great service

Great service. Good communication and quick efficient service. Would definitely recommend.

Karen Breakspear

Really good prompt gave advice very pleased

Came out early good advice given very happy with the job done

Mykle Phrempon

Really satisfied

Really satisfied! Zak arrived earlier than expected, very professional and got me back in the car within minutes. Top tier service. Would highly recommend. Zak was super friendly as well

Georganna

Brilliant Service

I was forwarded on to WGTK by RAC and i was not disappointed.
Cost is not excessive in my opinion (and i was talked through how to pay despite purse being locked in car too)
I was kept well informed of expected arrival time and the locksmith turned up sooner than expected.
Very helpful, polite and chatty, and opened my car super fast, no damage or hassle.
I would 100% use again and recommend to everyone. Thankyou WGTK!

Alan

Highly recommended!!

I got locked out of my car while in work as I was in a rush. Needless to say after eight hours the battery had insufficient charge to allow my fob to work and the manual blade would not work
Control room team very efficient and extremely knowledgeable about about the service they provide. Their locksmith “Carl” kept me well informed about how far away he was from my location. When he arrived the pick kits wouldn’t open the door lock on my Toyota so he had those “old school “ with air jacks and a long hook. He got my car open and jumpstarted within 15 minutes of arrival. I am so grateful. Thanks again Carl you’re a legend and thank you to the rest of the team too. I will definitely recommend you guys.

James Murphy

We've got the key

Absolutely amazing guy, very polite and professional, set up my new key to my Corsa in minutes. 5*****. Would highly recommend. Can't thank him enough. Thanks again mate.

Jodie Joyce

Great service!

My experience with this service was fantastic! I think the guys name was Ash who came to my rescue, he was friendly, helpful and got me back into my van in a matter of minutes!
Only thing I thought was a bit strange, was that he had a balaclava on and it was a very hot day! Won't let that ruin this experience anyway! 😂😂😂

Thanks!

Vicky Hannon

Fast efficient and friendly

Fast efficient and friendly! Made a very stressful situation a lot easier.

Stuart Chinnappa

we was at Brands hatch race circuit…

we was at Brands hatch race circuit when our keys got locked in our car, The gent that came out showed excellent service and friendly had us back in to our car in a couple of minutes the company kept us updated with regular text and calls I would highly recommend this company 100 % 5 stars

Josh

Fantastic company!

I initially had my doubts, there aren't many companies willing to work on old Jeeps with obscure security systems, but after speaking with the Technician (Dan) on site, I knew I was in good hands. Really knew his stuff, was really quick and efficient. Hopefully I'll not need your services again, but I'll recommend your company to others. The price was really fair considering the distance travelled and the knowledge and skills offered. Big thanks WGTK and Dan the man!

Solomon A

Dave was incredible

Dave was great, was quick and efficient. Would highly recommend

Naomi

Lost the only key for my car and was…

Lost the only key for my car and was told by 3 locksmiths that they couldn't do it and one told me I would have to scrap my car, thought I'd try one more company and these came out and sorted it the next day, friendly and professional

Consumer

Excellent service

Excellent service, regular updates on arrival time, safely accessed vehicle and professional service. Would recommend. A little pricey but still worth 5 stars.

Helen Guttridge

Great overall experience

Great experience with initial contact and excellent service from the gent that came out. Definitely recommend

Steve

Excellent job

Arrived in good time. Called me en route with updates. Job proved a little tricky but he remained here until job completed.
Excellent. Fully recommend.

Roger Heywood

Keys of my Mercedes GLE locked in the…

Keys of my Mercedes GLE locked in the boot and I needed to take my wife to hospital for treatment the next morning. The RAC put me in touch with them and they arranged a visit for early the next morning. 10 minutes after getting to me car was unlocked and keys recovered with absolutely no drama. Great service.

customer

Locked out

Locked myself out of a Sunlight motorhome rang the RAC and was put though to them. Cannot rate them high enough from the customer services to the guy who picked the lock. Many thanks once again

Nabeel Hussain

River is the Techs name that came out…

River is the Techs name that came out to me. Absolute professional and top customer service. Communication and did the job efficiently. Best person to request for if you get a key made. Hope the management give some recognition to this hardworking dude.

Nabeel

Abi Bellamy

Very good service

Very good service, given sufficient notice of arrival time, wasn't late, could track them so you knew when they'd arrive, very quick to unlock the car, price was slightly less than usual because the technician was driving past our house between jobs anyway which was a nice touch, would use again if we lock our keys in the car again!

MRS Kara Howlett

Broken BMW key

My key fob got slammed in the door didn't have a spare.
Completely stopped working dent right through the middle.
Called, the guy on the phone was very efficient & helpful.
Being a bmw i needed a specialised locksmiths luckily one was available in my area the next day.
Locksmiths came out today even on a bank holiday and new key programmed in. Very happy with the service I received both on the phone and from the locksmiths who came out!

Fiona

Reassuring,efficient service all round.

Reassuring,efficient service all round.
Technician arrived within the hour from initial call and problem solved within 10 minutes.
Reasonable pricing.
Would highly recommend.

Martin

Booked the appointment with Taylor last…

Booked the appointment with Taylor last night, and she was very helpful. Jamie attended my car this morning 13/4/25. And he was very helpful & knowledgeable & quick in sorting out the issue I had … Highly recommended this company …
Martin Wiltshire

Katie Ellis

Overall a first class service!

Overall a first class service from this company. Bit of concussion re timescales but the locksmith was with me within the hour and I was back in my car and on the road within half an hour of him arriving. Would recommend this company and the locksmith they sent

sue

Prompt and helpful service

Contacted on Monday morning as lost keys. Had new set by Wednesday. Complicated as car was in a remote area. Contacted both We’ve Got The Key and the locksmith assigned to my call who were really helpful and kept me updated.

Angela Lamden

Great service at the time of panic

Great service at the time of panic. Located a fantastic locksmith that helped us out
Would definatley recommend their service. Thank you

Louise

Great company!

After a few hiccups in the locksmith getting here, Dan arrived today to help us gain access to our car due to our fob unsyncing with the car, he was very helpful and gained access in no time. He made us our spare key and checked both keys were working and that there were no warning lights on before leaving. He had great customer service and was very helpful in telling us what had caused the issue. Would definitely recommend using this company if you have any issues with car keys etc.

Steve Varnom

Great communication from the company to…

Great communication from the company to keep me informed. There was a small hiccup, but it was swiftly and efficiently resolved. The locksmith that came out to me was brilliant. He resolved my problem very quickly and was a lovely guy. Highly recommended.

Consumer

Amazing service from start to finish

Amazing service from start to finish, locked my keys inside my VW Crafter late Friday afternoon, rang the Liverpool office. Guy on the phone was brilliant, said he would have someone with me within 3 hours, lad turns up in under an hour, gets in causing no damage, also cuts me and programs another key, all within an hour.
First class service and highly recommended, thanks very much 👍

Ben Gibson

A brilliant service all round

A brilliant service all round, contacted my breakdown cover and within 2 hours I had a new key and the fitter fixed the spare key. Really impressed.

Louisa

A Class service

From start to finish excellent service.
Had my bag stolen whilst away, with the only car key in for my vehicle: contact centre were amazing, kept me calm, reassured me and dealt with my call swiftly.
The technician who sorted getting into my car, had it all done before I arrived home, and came back to bring me my key when I returned home.
Kept me informed every step of the way
Highly recommend this company cannot fault them. They eased what was a stressful situation

Garsparrow

Lost van keys

Josh & Dan came out to my van today and supplied me with new keys. It was a tough job, they had to remove the ecu to programme new keys but they got it done in only a few hours! Great company to deal with from 1st phone call for a quote to finished job, very good

Simon oakley

Locked my keys in car rang RAC who then…

Locked my keys in car rang RAC who then put me in contact with We've got the key. After speaking to the team and them contacting me back i had a guy called Pete come out within the hour. Quick service and would recommend to anyone.

Najum

Thank you for resolving my key issue.

Thank you for resolving my key issue.

You were swift and professional.

Gaz

Excellent service- Michael car key repair

Michael, northwest England, come to see me, updated me on his time of arrival, pleasant bloke, professional. He fixed it within an hour, got my key working plus sorted the car alarm.
Can’t fault the service and speed of bent key repair was done within an hour. Thanks once again. I would definitely recommend this company.